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How Two Partners Made the Largest Pan-European Finance and Accounting...
Outsourcing Excellence Award – Best BPO – Unilever and IBM In 2005 Unilever took “a hard look in the mirror and decided it had to change,” according to Christian Kaufmann, managing director, Finance...
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Finance and Accounting Outsourcing of the Future: More Technology-Enabled...
Verticalization. Major changes in the supplier landscape. Melding process and technology to boost FAO processes to the next level. Here is what our experts are predicting. Ritesh Idnani, Vice President...
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Predictions: Marketplace Turmoil and Change in How Outsourcing Relationships...
Getting from A to Z (from the current state of outsourcing relationships to the future state of how relationships will need to work in order to bring about the outcomes that buyers demand) is not an...
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Combating the “Hidden” Costs of Managing Outsourcing | Article
Industry media, especially over the past two years, often points out that a significantly high number of outsourcing arrangements do not deliver the promised cost savings due to “hidden” costs...
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Decision-Making Insights for Companies Outsourcing HR Functions | Article
HR outsourcing went through a shake-out over the past two years due to the continual issues around scope and other challenges that buyers and service providers encountered over the past decade. The...
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Outsourcing Experts Discuss New Flexible Pricing Models | Article
Outsourcing Center assembled a panel of industry experts to discuss the changes in outsourcing contracts and pricing models over the next two to five years. Their insights reveal buyers and providers...
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Buyers Face Decisions around New Opportunities and Risks in Outsourced IT...
Charlie Bess, HP Fellow, HP Enterprise Services, says the outsourcing industry is facing “a different kind of IT and support environment than what we had just a few short years ago.” Here’s how he...
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Assessing the Coming Impact of Cloud Computing on Outsourced Solutions | Article
What will be the speed of adoption of outsourced cloud computing solutions over the next five years? How will the cloud evolve and change outsourcing arrangements? How can buyers of outsourcing...
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Forces of Change Shaping Outsourcing Solutions | Article
Like a pre-storm sky, a look at the investments outsourcing service providers are currently undertaking presents evidence of tremendous change over the next five years. They’re mapping out a new...
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Business Process as a Service – The Next Wave of BPO Delivery | Article
Business process as a service (BPaaS) is emerging to be a BPO game-changer reminiscent of Software as a Service (SaaS) a decade ago. Specifically, BPaaS is adding arrows to organizations’ outsourcing...
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